it's not that people need to be more tech-savvy
HELPING COLOMBIANS BUY THEIR FIRST HOME
Only 1 in 5 of the Colombians who receive Comfama's first-time home buyer's subsidy successfully used it to buy a house. After two weeks of interviews with former applicants and internal stakeholders, we tested three paper prototypes that reidefined the end-to-end service. The unanimous winner from those tests is currently being developed as a proof of concept.
GETTING FIRST TIME VOTERSTO THE POLLS
Fewer than half of all eligible Millennials voted in the 2016 election; a full 14 points lower than the next closest generation. We partnered with TurboVote to understand the factors that lead to consistently low turnout by America's youth. Based on that research, we provided a holistic set of design recommendations that included an improved voter registration flow as well as expanded service offerings.
2017 UX AWARDS WINNER
More than one million visitors were expected to attend the 50th Super Bowl City in downtown San Francisco. We were tasked with marrying the fan village's physical and digital experiences by creating 'player cards' to highlight fan performances and designing ‘fan wall’ leaderboard content for the 50’ outdoor display.
CREATING A MEMORABLE SUPER BOWL CITY EXPERIENCE
ENGAGING HOCKEY FANS
Since 2004, the NHL Stats site was little more than a collection of Excel tables. We were brought in to reimagine how hockey statistics could be used to drive interest for new and existing fans. An overhaul of the site's structure, content, and experience led to increases of 25% in number of site visits and 45% in engagement time.